Monthly Growth & Support

Our service includes almost anything that relates to building and optimizing your Shopify store.

This can be developing custom features, designing mockups of new page layouts, creating banners, building landing pages, researching which app to use and helping you get it installed, doing SEO research and on-site optimization, integrating with third-party services, setting up conversion tracking pixels, or just about anything else you need help with to grow your business on Shopify.

This monthly plan does not include large-scale projects that take multiple months, such as a full site redesign. Large projects like this may be quoted separately.

Some of our clients just have a few small requests per month, while others have ongoing intense custom development projects.

Book a call with us to discuss your needs, and we'll recommend a plan within your budget that provides all the support you need.

Our plans can grow with you, so your plan may be upgraded or downgraded at any time depending on your needs at the time.

Turnaround times for tasks mainly depend on two things:

1) The size and complexity of each task.

2) Which plan tier you are on and how many tasks at a time it includes.

The Basic plan includes 1 task at a time, the Advanced plan includes 2 tasks at a time, and the Pro plan includes 3 tasks at a time.

If you have a bunch of tasks that you want completed, we'll work with you to prioritize them and tackle them in your preferred order. This means the tasks lower on the priority list will take longer to complete.

Of course, simple tasks can be completed more quickly — often in as little as 1-3 business days — while more complicated tasks can take a couple of weeks or more to complete.

If you just have a small project to start, you have a couple of choices:

1) Start a monthly plan and work with us to complete your tasks, then cancel your plan when you're done. There is no long-term commitment, so you can cancel any time.

2) Buy a Shopify Quick Fix, our service offering for small tasks. This is also a good way to try working with us on a small, low-risk project before deciding if you'd like to work together on an ongoing basis.

There is no long-term commitment for our monthly plans. You can pause or cancel any time.

We work hard to meet our clients' needs with excellence and reliability, so most of our clients continue working with us for years.

You will be assigned a dedicated account manager depending on the category of service that your primary needs fall into. Our team members have different skillsets, so you'll be paired with someone who's a good fit for your needs.

Your account manager will then bring other team members in as needed to help with specific tasks.

For example, your account manager might bring in an SEO expert, a designer, or a developer with expertise in the specific areas that you're requesting help with if that's not already your account manager's area of expertise.

You can always reach out personally to the owner, Leighton Taylor, with any concerns or requests.

You can send your requests directly to your account manager by email, Slack, or within our project management system.

If needed, we'll schedule Zoom meetings to discuss your project and feedback, but asynchronous communication is preferred when possible.

Yes, you can pause or cancel your plan at any time —just please give us 15 days' notice before the next billing cycle.

Pretty much anything that's done within Shopify, we can do.

We don't manage ad campaigns, so if you need help running your Google Ads or Meta ads, we'll refer you to someone else with expertise in those areas.

If you're not sure if what you need is within our area of expertise, book a call or email us at hello@envision.io and let us know what you have in mind. We'd be happy to chat with you and see if we're a good fit.

Due to the highly custom nature of our work, we are not able to offer refunds. However, we believe in doing business with fairness and honesty. If you ever have an issue with the quality of our work, let us know and we'll make it right.